
Kickstarting businesses and development in !!!emerging!!! markets
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The lot programme
Find out how sustainable and profitable business models are created in lab of tomorrow programme and where you can get involved.
Development challenge

Understand local needs

Ideate solutions

Incubate business

Sustainable business

How it works
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Ventures
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Our track record
The lab of tomorrow has been the programme of choice by GIZ projects, the Austrian and the Swiss Development Agencies as well as companies to solve specific development challenges all over the world.
Your opportunities
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Develop your business in emerging markets
Solve your development
challenge
Initiate a lab of
tomorrow process to:
- Generate innovative and viable business solutions addressing a challenge.
- Join forces with actors from the EU and local emerging markets, from the private sector but also politics and science.
- Profit from their expertise, access to markets & technologies as well as available resources.
Develop your business in emerging markets
Solve your development
challenge
Initiate a lab of
tomorrow process to:
- Generate innovative and viable business solutions addressing a challenge.
- Join forces with actors from the EU and local emerging markets, from the private sector but also politics and science.
Invest in solutions and support innovations
Solve your development
challenge
Initiate a lab of
tomorrow process to:
- Generate innovative and viable business solutions addressing a challenge.
How it works
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Any questions?
Ready to invest
Become a partner or mentor
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Ready to create impact?
Toolkit
Conducting your own lab of tomorrow process and needing the right tools?
The toolkit supports you in conducting your own lab of tomorrow process by giving you all the materials you need.
Currently running challenges
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Improving cross-border e-Commerce services in the Western Balkans
This challenge is in phase: Sustainable Business
How might we make cross-border delivery services more reliable, faster, cheaper and climate-friendly for businesses and consumers?
E-Commerce is one of the fastest growing business sectors in the Western Balkans. On average, more than 10% of products and services are purchased online today. However, compared to markets in the EU, the great economic potential of e-Commerce remains untapped. Hindering factors for local businesses are, for example, the lack of transparent, fast, reliable and affordable cross-border delivery services. There is also a growing awareness of climate-neutral business practices.
To address these challenges, GIZ initiated the 21st lab of tomorrow programme, which focuses on improving delivery services for inter-party e-Commerce in the Western Balkans region.
01
Understand
Embarking on this journey within lab of tomorrow we will look for the opportunities how might we increase reliability and transparency of the delivery process, how delivery process could be become more energy efficient while reducing the total cost of this service or how can we decrease the time of delivery as well as the number of damaged packages due to the inadequate delivery.
Tackling these issues would not only lead to a decrease in the time and cost of delivery, but also to an increase in consumer trust in e-commerce and a rise in the competitiveness of the entire Western Balkan region in doing business on a global level.
Business Opportunities
02
Ideate Solutions
03
Incubate business
04
Sustainable Business
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FlexiBA
FlexiBA consolidates eShop orders, cuts costs, and carbon footprint. Operating B2B with transaction fees, aiming to reduce 50kg CO2 per shipment. Developing MVP, expanding from local to Western Balkans.
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BALKANHOP
BalkanHop streamlines customs and cross-border trade for B2C e-commerce. As a Merchant of Record (B2B), it consolidates shipments and prepares customs documents. The team will develop an MVP and refine it through testing in the Western Balkans.
More information
Downloads

Improving cross-border e-Commerce services in the Western Balkans
This challenge is in phase: Sustainable Business
How might we make cross-border delivery services more reliable, faster, cheaper and climate-friendly for businesses and consumers?
E-Commerce is one of the fastest growing business sectors in the Western Balkans. On average, more than 10% of products and services are purchased online today. However, compared to markets in the EU, the great economic potential of e-Commerce remains untapped. Hindering factors for local businesses are, for example, the lack of transparent, fast, reliable and affordable cross-border delivery services. There is also a growing awareness of climate-neutral business practices.
To address these challenges, GIZ initiated the 21st lab of tomorrow programme, which focuses on improving delivery services for inter-party e-Commerce in the Western Balkans region.
01
Understand
Embarking on this journey within lab of tomorrow we will look for the opportunities how might we increase reliability and transparency of the delivery process, how delivery process could be become more energy efficient while reducing the total cost of this service or how can we decrease the time of delivery as well as the number of damaged packages due to the inadequate delivery.
Tackling these issues would not only lead to a decrease in the time and cost of delivery, but also to an increase in consumer trust in e-commerce and a rise in the competitiveness of the entire Western Balkan region in doing business on a global level.
Business Opportunities
02
Ideate Solutions
03
Incubate business
04
Sustainable Business
.png?sfvrsn=cd19290b_1)
FlexiBA
FlexiBA consolidates eShop orders, cuts costs, and carbon footprint. Operating B2B with transaction fees, aiming to reduce 50kg CO2 per shipment. Developing MVP, expanding from local to Western Balkans.
08cec925-9c41-420f-9681-a018c5c56f05.png?sfvrsn=585065ac_2)
BALKANHOP
BalkanHop streamlines customs and cross-border trade for B2C e-commerce. As a Merchant of Record (B2B), it consolidates shipments and prepares customs documents. The team will develop an MVP and refine it through testing in the Western Balkans.
More information
Downloads

Improving cross-border e-Commerce services in the Western Balkans
This challenge is in phase: Sustainable Business
How might we make cross-border delivery services more reliable, faster, cheaper and climate-friendly for businesses and consumers?
E-Commerce is one of the fastest growing business sectors in the Western Balkans. On average, more than 10% of products and services are purchased online today. However, compared to markets in the EU, the great economic potential of e-Commerce remains untapped. Hindering factors for local businesses are, for example, the lack of transparent, fast, reliable and affordable cross-border delivery services. There is also a growing awareness of climate-neutral business practices.
To address these challenges, GIZ initiated the 21st lab of tomorrow programme, which focuses on improving delivery services for inter-party e-Commerce in the Western Balkans region.
01
Understand
Embarking on this journey within lab of tomorrow we will look for the opportunities how might we increase reliability and transparency of the delivery process, how delivery process could be become more energy efficient while reducing the total cost of this service or how can we decrease the time of delivery as well as the number of damaged packages due to the inadequate delivery.
Tackling these issues would not only lead to a decrease in the time and cost of delivery, but also to an increase in consumer trust in e-commerce and a rise in the competitiveness of the entire Western Balkan region in doing business on a global level.
Business Opportunities
02
Ideate Solutions
03
Incubate business
04
Sustainable Business
.png?sfvrsn=cd19290b_1)
FlexiBA
FlexiBA consolidates eShop orders, cuts costs, and carbon footprint. Operating B2B with transaction fees, aiming to reduce 50kg CO2 per shipment. Developing MVP, expanding from local to Western Balkans.
08cec925-9c41-420f-9681-a018c5c56f05.png?sfvrsn=585065ac_2)
BALKANHOP
BalkanHop streamlines customs and cross-border trade for B2C e-commerce. As a Merchant of Record (B2B), it consolidates shipments and prepares customs documents. The team will develop an MVP and refine it through testing in the Western Balkans.
More information
Downloads
Challenge in spotlight
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